Collaborative AI
Collaborative AI
Our AI technology is designed to work hand in hand with our human agents, ensuring the best engaging support. By combining the unique strengths of both humans and AI, we can provide a comprehensive solution to meet your outsourcing needs.
Predictive Hiring
Build a highly effective outsourced team leveraging XtendOps proprietary Predictive Hiring Platform.
Conversational AI
Interactions are routed to XO-Bot support automation to deflect basic requests away from high-cost human agents
Agent Assist
Reduce AHT and increase FCR with XtendOps Agent Assist with AI powered Support automation
App Exchange
Integrate any partner, vendor or proprietary program into our outsourcing solution to deliver an engaging experience
Services
Services
XtendOps provides a range of different services designed to help businesses streamline their operations, improve their efficiency, and reduce their costs.
Content Moderation
A combination of advanced AI technology and human moderation to ensure that your content is moderated efficiently and accurately.
AI Operations
We use AI technologies, machine learning algorithms, and predictive analytics tools to help businesses optimize their operations.
Customer Experience
We use advanced AI and data analytics tools to analyze customer interactions and provide insights to help you make informed decisions.
Back Office Support
XtendOps team of professionals is highly trained and experienced, ensuring that your back office tasks are completed to the highest standard.
Xperience
Xperience
In XtendOps we believe that an incredible employee experience always translates to superior customer experience. We invest in what actually drives performance: our people and technology.
MemoTV
MemoTV shares company updates, announcements, inspiring stories, and answer your questions about anything XtendOps or BPO related.
CX&Chill
The ultimate podcast for real customer experience. Join our hosts as they dive into the world of CX with experts from incredible brands around the globe.
Locations
We have strategic locations in regions with a high concentration of talented professionals and access to cutting-edge technology.
Collaborative AI
Predictive Hiring
Conversational AI
Agent Assist
App Exchange
Services
Content Moderation
AI Operations
Customer Experience
Back Office Support
Xperience
Events
MemoTV
Press & News
CX&Chill
Locations
Resources
Careers
Connect
Locations
XtendOps
has US operations in California & Texas
2 locations in the Philippines 4 locations in Mexico
with a current headcount of around
3000 agents.
+3000
Agents
19
Clients
7
Locations
Our Offices
Guadalajara
| MÉXICO
C. Independencia 55, Zona
Centro, 44100 Guadalajara, Jal.
33 3968 2236
8:30-6:00 PM
View on Maps
Open Positions
Monterrey
| MÉXICO
C. Capitán Aguilar 350, Deportivo Obispado, 64040 Monterrey, N.L.
81 8687 3037
8:30-6:00 PM
View on Maps
Open Positions
Puerto Vallarta
| MÉXICO
Blvd. Francisco Medina Ascencio 2485, Zona Hotelera Nte., 48333 Puerto Vallarta, Jal.
322 309 6598
8:30-6:00 PM
View on Maps
Open Positions
Aguascalientes
| MÉXICO
Sierra de Las Palomas 101, Bosques del Prado Nte., 20127 Aguascalientes, Ags.
Phone
8:30-6:00 PM
View on Maps
Open Positions
Iloilo City
| PHILIPPINES
Kaw Sy Liong Building, Old Iloilo - Capiz Rd, Pavia, 5001 Iloilo, Philippines
+63 33 320 3866
8:30-6:00 PM
View on Maps
Open Positions
Cebu City
| PHILIPPINES
5/F, TGU Tower, Cebu City, 6000 Cebu, Philippines
Phone
8:30-6:00 PM
View on Maps
Open Positions
