Outsourcing sucks . . .

We made it better.

We rebuilt it.

We redesigned it.

Full service Outsourcing Firm.
Customer Service, Consulting, Dev.
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We are Customer Experience as a Service.
As a best-in-class CXaaS provider, we partner with top brands across the globe to provide customer experience services from call center agents to call-deterrence bots and every custom solution in between.

Onshore. Offshore. Nearshore.

Leverage our global presence to build hybrid teams with location redundancy.

Access seasoned agents from the US, Latin America & Asia Pacific - on average, our candidates have nearly a half-decade of experience.
Find the skill sets you need across multiple markets, time-zone aligned with your business to boost productivity.
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Carlos Espinoza
Partner Manager, Match
With XtendOps, we are able to have geographic diversity through a single partner, simplifying our vendor management, training, scalability, and more.

Built for volume hiring.

Creating your dream team is now easier than ever with a robust portfolio of onshore, nearshore, and offshore talent.
Real time funnel provides insights into staffing timelines, acceptance rates, and expected performance of the team. With over 10k candidates to choose from we can find the team to fit your needs.
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Tim Garnett
VP of Customer Care, J.Crew
From day one, XtendOps' Talent Acquisition Team nailed the hiring profile with a pass rate of 80% (up from 20% with other partners). XtendOps was the most seamless implementation we've ever had with a BPO partner.
See why companies choose XtendOps.
Don't take our word for it. See how we've helped our clients transform their operations with a custom tailored approach.

Customer Experience

HelloFresh: Scaling Customer Experience Operations using a Multi-Location Approach

HelloFresh is a food subscription company that sends pre-portioned ingredients to users’ doorstep each week. It enables anyone to cook quick and healthy meals designed by nutritionists and chefs. HelloFresh aims to provide each and every household in its 10 markets with the opportunity to enjoy wholesome home-cooked meals with no planning, noshopping, and no hassle required.

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5 Star
Culture & Values
5 Star
Career Opportunities
5 Star
Diversity & Inclusion
"Happy Employees = Better Experiences
Better Experiences = Happy Customers
Happy Customers = Happy Clients

Win. Win. Win."
Join Our Team
The XtendOps Team is a thriving community of customer experience specialists, designers, developers, and overall really cool people. View our open positions below and join one of the fastest growing global teams.
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Experience
XtendOps
At XtendOps, we make experiences a core part of our culture. Whether onboarding new clients, recognizing our incredible employees, or celebrating our successes year over year we know how to throw a good party.

Join us for our next event!
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