Customized Technology
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XtendOps open architecture
enables us to integrate any partner, vendor or proprietary program into our outsourcing solution to deliver a seamless and engaging experience
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Tech Stack
We take a consultative approach to each client engagement

Evaluating the current tech stack and business goals providing tailored solution recommendations and even assisting with large scale implementation (Zendesk, Salesforce, ServiceNow)
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We reduce the administrative burden on our clients by offering a rich partnership ecosystem of business solutions, products, and services that can be integrated with what drive results

• Speech Analytics
• QA Automation
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Leverage data to identify opportunities to reduce friction in support processes.

Identify new processes and technologies that facilitate self-service and automation to drive long-term efficiencies