Collaborative AI
Collaborative AI
Our AI technology is designed to work hand in hand with our human agents, ensuring the best engaging support. By combining the unique strengths of both humans and AI, we can provide a comprehensive solution to meet your outsourcing needs.
Predictive Hiring
Build a highly effective outsourced team leveraging XtendOps proprietary Predictive Hiring Platform.
Conversational AI
Interactions are routed to XO-Bot support automation to deflect basic requests away from high-cost human agents
Agent Assist
Reduce AHT and increase FCR with XtendOps Agent Assist with AI powered Support automation
App Exchange
Integrate any partner, vendor or proprietary program into our outsourcing solution to deliver an engaging experience
Services
Services
XtendOps provides a range of different services designed to help businesses streamline their operations, improve their efficiency, and reduce their costs.
Content Moderation
A combination of advanced AI technology and human moderation to ensure that your content is moderated efficiently and accurately.
AI Operations
We use AI technologies, machine learning algorithms, and predictive analytics tools to help businesses optimize their operations.
Customer Experience
We use advanced AI and data analytics tools to analyze customer interactions and provide insights to help you make informed decisions.
Back Office Support
XtendOps team of professionals is highly trained and experienced, ensuring that your back office tasks are completed to the highest standard.
Xperience
Xperience
In XtendOps we believe that an incredible employee experience always translates to superior customer experience. We invest in what actually drives performance: our people and technology.
MemoTV
MemoTV shares company updates, announcements, inspiring stories, and answer your questions about anything XtendOps or BPO related.
CX&Chill
The ultimate podcast for real customer experience. Join our hosts as they dive into the world of CX with experts from incredible brands around the globe.
Locations
We have strategic locations in regions with a high concentration of talented professionals and access to cutting-edge technology.
Collaborative AI
Predictive Hiring
Conversational AI
Agent Assist
App Exchange
Services
Content Moderation
AI Operations
Customer Experience
Back Office Support
Xperience
Events
MemoTV
Press & News
CX&Chill
Locations
Careers
Connect
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