Puerto Vallarta, MX – December 1, 2021 – XtendOps, a leading provider of customer experience and call center services opened its new flagship operations center in Puerto Vallarta. This is the third office expansion this year in Mexico joining existing teams in Monterey and Guadalajara as the company expands its footprint and near-shore operations.
“The decision to expand our presence into Puerto Vallarta was a logical step in our business growth strategy,” said Sean McCreery, CEO. “The area is rich with diverse talent from well-known prestigious colleges and universities, as well as a robust hospitality industry. We have the opportunity to further expand staffing and capabilities in our customer experience and professional services departments, as well as increase our ability to service current and future markets.”
With an initial headcount of 36, the office plans to double capacity in the coming months as construction on additional floors comes to completion.
XtendOps is an experiences company supporting customer experiences for brands around the world. With offices in the Philippines, Mexico, and the United States, the company is rapidly expanding its footprint in the BPO industry and transforming outsourcing through people empowerment, technology, and robust career advancement opportunities.
Media ContactMarketing & Experiences Department