XtendOps centralizes all your team’s needs, bringing real time data on clients, employees, & communications to your fingertips. Your dashboard provides meaningful insight and 24/7 overwatch for every aspect of your operations. With context specific messaging, and automated workflow management you gain the freedom needed to optimize your business without the operational overhead involved in day to day management.
Always communicate in context, Whether via an integration into our platform or using our features directly. Say goodbye to endless email chains and digging through dispersed chat history. Tag your colleagues, cross-search conversations, send files and always know exactly what is being discussed at a glance.
Our platforms bring together tested business operational processes & modern digital solutions to deliver hyper effective, visual based management results. Intuitive interfaces, automated workflows, agent stat profiles & customizable elements enable you to spend less time on the logistics of management & more time driving growth.
Our custom LMS (learning management system) helps you to continuously train and develop your team. Create certifications, upload class work and track employee progress and engagement.
We capture data from agents, clients & systems on a continuous basis. Our process of assessing and parsing out actionable insights ensure a never ending process of learning & improvement
We’re operational experts. We work on assessing processes/protocols to see where automation, better work flows & integrations can reduce task time & improve the quality of delivery. With our ever growing library of operational automation tools, we have solutions for almost every need - and if we don't, we'll make it for you.
Always there when you need us. Our platform runs 24/7, just like our offices. With clients spanning multiple time zones we provide around the clock access, so you can do whatever you need, whenever you want too.