Enabling our teams with the power of AI

Interactions are routed to large pool of entry-level agents assisting with basic requests. Heavy over-head cost.
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Support Automation.

Reduce costs and improve CX with XtendOps Support Automation platform.
Our propirietary training system leverages clients historical call and chat logs to build a highly effective Conversational AI. Our goal is to deflect up to 65% of Tier 1 Voice and Chat interactions before they require agent support.
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AI Agents

Voice

Using cutting-edge natural language processing and machine learning technology to handle a wide range of customer inquiries and support requests. They can answer frequently asked questions, troubleshoot technical issues, and provide personalized support, all while reducing wait times and increasing customer satisfaction.

Chat

Using cutting-edge natural language processing and machine learning technology to handle a wide range of customer inquiries and support requests. They can answer frequently asked questions, troubleshoot technical issues, and provide personalized support, all while reducing wait times and increasing customer satisfaction.
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