Enabling our teams with the power of AI
Interactions are routed to large pool of entry-level agents assisting with basic requests. Heavy over-head cost.
Support Automation.
Reduce costs and improve CX with XtendOps Support Automation
platform.
Our propirietary training system leverages clients historical call and chat logs to build a highly effective Conversational AI. Our goal is to deflect up to 65% of Tier 1 Voice and Chat interactions before they require agent support.
AI Agents
Voice
Using cutting-edge
natural language processing and machine learning technology
to handle a wide range of customer inquiries and support requests.
They can answer frequently asked questions, troubleshoot technical
issues, and provide personalized support, all while
reducing wait times
and
increasing customer satisfaction.
Chat
Using cutting-edge
natural language processing and machine learning technology
to handle a wide range of customer inquiries and support requests.
They can answer frequently asked questions, troubleshoot technical
issues, and provide personalized support, all while
reducing wait times
and
increasing customer satisfaction.
