Customized Technology Partnerships

conversation ai
XtendOps open architecture
enables us to integrate any partner, vendor or proprietary program into our outsourcing solution to deliver a seamless and engaging experience
tech-stack

Tech Stack
Review

We take a consultative approach to each client engagement. Evaluating the current tech stack and business goals providing tailored solution recommendations and even assisting with large scale implementation (Zendesk, Salesforce, ServiceNow)

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Channel
Partnerships

We reduce the administrative burden on our clients by offering a rich partnership ecosystem of business solutions, products, and services that can be integrated with what drive results

  • Speech Analytics
  • QA Automation
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Continuous
Improvement

Leverage data to identify opportunities to reduce friction in support processes.
Identify new processes and technologies that facilitate self-service and automation to drive long-term efficiencies